Consumer

Anand Kumar Mishra (Querist) 03 July 2011 This query is : Resolved
Dear Sir,
In our city, all ATM services not giving proper services and their concern Banks are not taking any action regarding their better services, consequently, we are facing a lot of loss and harrassment, what can we do against thsese banks, infact we want to sue against thses banks, then what type of case we can lodge ? pls suggest.

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Raj Kumar Makkad (Expert) 03 July 2011
You can file consumer complaints against the erring banks or can file complaints to higher offices of those banks.

mahendrakumar (Expert) 04 July 2011
with the latest rbi guidelines,you are eligible for rs.100/- per delay of crediting wrong debits on atm transactions.

ajay sethi (Expert) 04 July 2011
you should after issue of notice file complaint for deficiency of service against the erring banks before local consumer disputes redressal forum

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