Appeal against non-credit of monthly pension

roy (Querist) 01 February 2018 This query is : Resolved
I draw my govt pension through a prominent private sector bank of the country. Recently, I submitted my life certificate to one of their branches as directed by the bank. However, it appears that the document is stuck somewhere in their internal channel and not reached the head office. Therefore the bank has withheld my complete pension till the documents reaching the head office.

Please advise if this is a ground for me to proceed against the bank's high-handed action.

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Dr J C Vashista (Expert) 02 February 2018
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