Withdrawal of money from atm

ram (Querist) 06 September 2015 This query is : Resolved
In March/2014, Rs. 40000/- was withdrawn from my savings bank A/C with SBI, Malad. through ATM wherein ATM card was with me.Money was withdrawn from SBI ATM at Panvel.Subsequently very next day I launched the complain with Bank and also lodge the FIR with concerned Police Station. I made an appeal in Consumer Court also but it was not admitted citing reason- "no deficiency in service". Bank is not taking any interest. Can you pl guide me with RBI ruling in this regard. Also could you pl guide me what to do now. Its matter of hard earned Rs. 40000/-.
thanks for forum's support.
regards,
Ram singh

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Guest (Expert) 06 September 2015
Have you Taken Acknowledgement From the Bank While Submitting The complaint Of Misuse of your ATM.Consult Your Local Good Senior Advocate and Proceed to high court.Claim the amount with Interest and Court expenses and advocate.Initially you will have to bear some Strain and Pain For the result.

Rajendra K Goyal (Expert) 07 September 2015
You may go through RBI notification RBI/2010/11/547 DPSS.PD.No.2632 / 02.10.002 / 2010-2011 dated May 27, 2011 at following link:

https://rbi.org.in/scripts/NotificationUser.aspx?Id=6437&Mode=0

Kumar Doab (Expert) 07 September 2015
The ATM card was probably cloned.

Bank is liable for cyber/IT frauds.

K.S.Srinivas (Expert) 09 September 2015
Agree with the expert Rajendra KL Goyal.

ram (Querist) 26 September 2015
thanks to all for replying the post. can any of you help me out to take it forward??? besr regards, Ram Singh

Sudhir Kumar, Advocate (Expert) 30 September 2015
You appear to have been guided well.

You can move to consumer court of Banking ombudsman.

ram (Querist) 03 October 2015
I had been to Consumer Court. It did not register the case . what next?????

Anirudh (Expert) 03 October 2015
If you so desire, you may appeal against the decision of the Consumer Court. But the chances of your succeeding are very very rare. You should be very careful while using the Card.

The RBI Notification mentioned by Mr. Rajendra K. Goyal has no application to the situation in the present query.

ram (Querist) 04 October 2015
thanks Anirudh. You are right. But what to do now?? After all its fraudulent measure and we must raise the voice. there must be some way out, that you expert can guide me.
regards,

Kumar Doab (Expert) 04 October 2015
You have posted the query 27 days back.
You have as per your post lodged complaint with Bank M/s SBI and FIR with police.

Has the bank M/s SBI issued a complaint number and a written reply to you?

Has the police updated anything to you?

Have you tried to obtain status thru RTI?

In short what is the response of the bank to you on record/in writing?

Guest (Expert) 04 October 2015
Dear Mr.Kumar Doab Please and Better Ignore This thread As they have Decided to" Raise their Voice" With their selected Partners.Refer author's recent Post.Hope their Voice along with their Partner would Fetch them a real result Please

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