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Damage to car at service center

(Querist) 09 February 2012 This query is : Resolved 
Car belonging to our company met with accident. Thereafter, we brought it to authorized service center for accidental repairs.

Service center issued estimates of repairs. As we were busy negotiating insurance claim there was delay in carrying out repairs.

Service center informed that we will have to pay parking charges Rs. 250 per day. we agreed for the same.

After few days we found that the car was not in the service center. They had kept it outside their premises due to which remaining parts and machinery was stolen.

what legal action can we take?

M.Sheik Mohammed Ali (Expert) 09 February 2012
yes, you can claim damages from service provider, get all the document of service,either you can go civil suit or consumer court for claiming.
ajay sethi (Expert) 09 February 2012
issue legal notice for deficency in service . file claim before consumer forum for compensation etc . contact a local lawyer
Devajyoti Barman (Expert) 09 February 2012
Yes, it is serious kind of deficiency of service.
Do file complaint in the Consumer Forum.
At the same time lodge complaint with the maker of the Car about shoddy deals of its own authorised center.
prabhakar singh (Expert) 09 February 2012
Engage a local lawyer and file a consumer complaint.
Raj Kumar Makkad (Expert) 09 February 2012
Not only this is a criminal misappropriation of your personal property but also a negligence in the duty so you can not only file criminal case but also a consumer complaint seeking compensation.
Sudhir Kumar, Advocate (Expert) 10 February 2012
Does this theft not cover in the Insurance policy.

You were forced to keep car at garage for longer duration due to deficiency in servic eby Insurance Co.

Your consumer complaint lie against both.
Shonee Kapoor (Expert) 12 February 2012
You are entitled to restoration of property and compensation.

File complaint in consumer court after issuing needed legal notice.

Regards,

Shonee Kapoor
harassed.by.498a@gmail.com
Shailesh Kr. Shah (Expert) 12 February 2012
Before going to the consumer form, you can lodge complaint at:-
http://www.ccccore.co.in/

if you have not received compensation from car service center within 3 months after lodging complaint at above mentioned site, you can go the consumer form.


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