Misplaced of envelope by courier company
Harddik A Thakkar
(Querist) 29 December 2014
This query is : Resolved
Dear Sir/Madam
I couriered an envelope having mobile phone worth Rs. 17000 aprrox.. Courier company has not delivered this envelope and misplaced it.
Now, they are not responding and don't take responsibility at all.
it is their basic duty to deliver the envelope.
What are the legal remedy available to me in this case?
Please guide me
ajay sethi
(Expert) 29 December 2014
issue legal notice and file complaint before consumer forum against courier company for deficiency in service
Devajyoti Barman
(Expert) 29 December 2014
yes, case before the consumer forum lies.
Anirudh
(Expert) 29 December 2014
Did you declare that the packet contains mobile phone? In case youbdid not, then in that case you will get normal compensation. Certainly not rs.17000/- even if you approach consumer forum.
Guest
(Expert) 29 December 2014
Consult your Local Good advocate and Proceed Legally.There are Chances that you could get not only the Reimbursement You could even claim for damages and mental harassment Caused by their negligence.
Rajendra K Goyal
(Expert) 29 December 2014
Send legal notice and file complaint with the consumer forum.
Kappil Cchandna
(Expert) 30 December 2014
Dear,
Send legal notice and file a complaint against them to the concerned ministries to cancel their license....
Kapil Chandna Adv 9899011450
Anirudh
(Expert) 30 December 2014
I am wondering whether in the process of vying to display our one-man-up show, are we leading the querist to garden-path?
Guest
(Expert) 30 December 2014
I Strongly Condemn the So Called Anirudh /Anonymous For Using the Most Defamative Sentence "Leading To Garden Path" He Or She is once again warned Not to Use Defamative Words Or Sentences about Other Experts.This advantage is taken by He Or She Since there is No Personal Profile About Hersself.I know she would React with more Defamative words than this Just because she is safe Anonymous.I Request that Experts Should Post their Reply to the Querist With Out Commenting Or Interfering Or Using Commands Over Others.
Anirudh
(Expert) 30 December 2014
This fellow doesn't even know that he is Still wet on his ears!
What is the defamation is he talking about? Who has been defamed? Sheer nonsense.
Guest
(Expert) 30 December 2014
The So Called Anonymous Could Refer Dictionary For the Meaning Of "Leading To Garden Path" Which she had mentioned
Harddik A Thakkar
(Querist) 30 December 2014
Thanks a lot to every experts, I have issued a legal notice and they are now responding and they will deliver envelope till 6 PM today. . .
ajay sethi
(Expert) 30 December 2014
thanks for your appreciation . in future declare contents of your envelope to courier company when you send any parcel
Dr J C Vashista
(Expert) 30 December 2014
Agreed with experts, no room left to add.
malipeddi jaggarao
(Expert) 30 December 2014
For further guidance to the author or the persons with similar problems, while tendering the cover for shipment, at the time of booking the courier company will ask for declaration of contents and some times worth of the contents. If the contents are costly, the shipment can be insured. Further, one can create evidence of non-delivery by tracking the shipment in the courier company's website. With all this one can go to consumer forum on the grounds of deficiency of service and get relief.
Anirudh
(Expert) 31 December 2014
Dear Mr.Malipeddi Jaggarao,
I completely agree with you.
The question is:
(1)whether querist could hope to get compensation for the mobile in case he had not declared the same?
(2) whether the courier companies licence can be got cancelled for non-delivery of the packet in question?
malipeddi jaggarao
(Expert) 31 December 2014
@Expert Mr.Anirudh - my post only a addition to the solutions suggested by some of you.
Anirudh
(Expert) 31 December 2014
Dear Mr.Malipeddi Jaggarao,
I have no difficulty in your answer, which I find perfectly OK.
All that I am wanting to know from you is what is your views about the 2 points mentioned by me.
malipeddi jaggarao
(Expert) 31 December 2014
According to my knowledge :
1. No. If has not declared the contents and value. On the basis on such declaration, the courier company may insist for insurance of the shipment. If it is insured then only the insured amount will be paid.
2. No unless the customer proves that the courier company is negligent in handling the shipment.
Thank you sir.
Anirudh
(Expert) 31 December 2014
OK. Thanks.
T. Kalaiselvan, Advocate
(Expert) 31 December 2014
By the time the experts were discussing the issue (with exchanges too), the author has updated that his actual problem has been solved, hence the query remains resolved.
