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nishi   05 September 2016 at 15:08

Education loan dispute

I had a loan of amount Rs 4.0 lacs from PNB kanpur branch in 2006 to furnish my higher education. At that time the said ROI was 10% which later became 13.5%.
I completed by education in Aug 2010. I got my job in 2011. I was asked to pay Rs7000/- as EMI which I paid. In 2012 I had to go for higher studies and hence during that period I could not pay the EMI as I was not getting any salary so I requested the branch manager to provide me little grace time so that I can repay it properly. But that was denied . in 2013 April I got good job and I asked bank about EMI they asked to pay the emi of Rs.10015/- which was paid from my end on a regular basis without any lapse till march 2015. I got NPA notice in dec 2015 and asked to deposit the due interest (might be for period of 1 year on when I was persuing MBA). I deposited the same amount.
As per statement in Feb 2011 the outstanding principal was Rs 3.95 lacs and interest was Rs 1.33 lacs. In march 2011 principal remains same (Rs. 3.95 lacs) and interest increases to Rs 2.66 lacs.
My father went to branch to know the exact EMI which I needed to pay but all time he was sent back without providing any information and asking him to visit again and again. Since 2010 I dint know how much is my EMI and tenure
I called customer care as well they told me that My EMI is Rs. 4958 only which makes no sense as My outstanding was so heavy. I was told by the manager to pay the lump-some amount as EMI's until I come to know exact EMI amount and tenure.

Then finally I wrote to bank via email to know the exact emi and tenure but no response then I sent reminder . In april 2015 I received a letter only stating the lower emi some 5k + amount that too with out any tenure(The letter is lost some how from my end) Then I decided not to pay EMIs until i get correct information from bank and same I wrote to bank. Meanhwhile My father was asked to pay some odd amount to get the account out of NPA(for bank perspective) and was promised for settlement b. He paid the money time to time but no support from bank side. Bank is sending letter for recovery and saying amount 5.3 lcs+interest howvever I had already paid 3.8 lacs need guidance to clear this as I want to repay but with this kind of amount not possible as my 50% salary goes for other Emi +rent and all.I took PL to settle the amount but no support from PNB bank. Kindly suggest what can be done. I stopped paying because of casual behaviour from BANK. They have sent a notice to bank where I work for recovery.