Consumer forum

H.Vijayakumar (Querist) 16 June 2010 This query is : Resolved
Dear sir/madam,

I have retired under VRS scheme as a central govt staff before 11.06.2000 with 50% VRS amount. Subsequently, on 12.06.2000 the govt has revised the scheme to 100% benefit. The 50% VRS person filed a consumer complaint before the Consumer forum and succedeed the case. Subsequently, the govt has come on appeal before the State Commission, with the stand that VRS scheme's does not come under consumer protection act. The Complainants have filed the complaint under neglicence of the govt, as the govt has not considered the order the Hon'ble High Court to consider they plea for full 100% benefit. Kindly advise me accordingly.

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Guest (Expert) 16 June 2010
CENTRAL GOVT STAFF SERVICE MATTERS ARE TO BE REFERED TO THE CENTRAL ADMINISTRATIVE TRIBUNAL.OR YOU MAY FILE PETITION TO THE HIGH COURT.

YOU MAY KINDLY APPROACH PROPER FORUM.IN THE MEAN TIME YOU MAY DEFEND THE MATTER IN APPEAL.
GOOD LUCK.

Daksh (Expert) 17 June 2010
Dear Mr.H.Vijayakumar,

I partially agree with Mr.Nandkumar B Sawant. Yes for service related issue CAT is the appropriate forum or in the alternate you may invoke the writ jurisdiction of High Court.

I beg to differ with Mr.Sawant regarding matter with consumer forum as neither the person who has initiated the case is a consumer or has availed any service or there is any unfair trade practice/deficiency of service.

Best Regards

Daksh

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