Regarding online shopping fraud by timtara website

gautam ranjan (Querist) 07 August 2012 This query is : Resolved
Sir/Madam,
I, Gautam Ranjan, ordered a SONY XPERIA SOLA Mobile from TIMTARA.COM website on 15/07/2012 and paid Rs 16000 through SBI Credit Card. The order no. is 10289362.I was told that mobile will be delivered within 21 days. Promised dates have been passed but mobile has not been delivered yet. While tracking my order status in TIMTARA website, it is showing awaiting shipment status. I contacted customer care several times and mailed regarding this but no satisfactory answers given.
Customer care executives always kept telling that your complain is being forwarded.Please suggest me what to do.

Thanking you,
Gautam Ranjan
mb. no.-9650995110

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Devajyoti Barman (Expert) 07 August 2012
This seems to be a case of cheating and fraud. Lodge complaint with the Police.
Complaint to the Consumer Forum may not yield desired result.

ajay sethi (Expert) 07 August 2012
wait for some time . order was placed on 15th july 2012 . 21days have just expired . if you dont receive delivery in another 15 days then issue legal notice and proceed further

JANAK RAJ VATSA (Expert) 08 August 2012
sometimes due to the low stock position , the dates of order are not met. so wait for another 15 days and then lodge a complaint with the police for cheating and fraud

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