Consumer Protection ACT

Querist : Anonymous (Querist) 22 June 2010 This query is : Resolved
I have purchased sony lcd on 13 march 2009. the company give one year warranty. in warranty period in feb 2010 lcd was create some problem. i have file complain and company provide service . After this, warranty period expired on 12 march 2010, But same problem occured in june 2010.company says some part of lcd will be changed and ask me for payment of rs.10000. my opinion is if same problem arised after warranty period the foult been arosed in the warranty period the company is liable to replace such part on own cost. can i am right?

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mahendrakumar (Expert) 23 June 2010
if the problem existing got rectified and your lcd worked fine till the expiry of the warranty period,you cannot blame the company other than your unluck in this regard.

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