Import.export - cheated in business by supplying bad quality
Shakeel
(Querist) 06 September 2019
This query is : Resolved
Dear Sir, We had one shipment from Saudi through there sales office based in Dubai, it was plastic raw material. shipment done in Jan and arrived in Feb. As per the contract, we have agreed on description of goods and results of test was shared.
Seller provided us test results/actually it was fabricated, we came to know at later stage.
Seller after loading container sent us pictures of loading with the closing container and sealed it and provided us seal number. But seal was changed twice as per BL copy.
When the container arrived at Nhava Sheva we have cleared it and took this to Telangana, when we tested we have found material was not upto the mark. Seller doesn't want listed nor want to negotiate.
how we can solve this by filing complaint to DGFT or Indian Embassy or chamber of commerce or any othe course of action. Seller has good business in India as well.
Regard;s
SHIRISH PAWAR, 7738990900
(Expert) 07 September 2019
You can take legal action and file suit for recovering the loss or refund of money.
Shakeel
(Querist) 07 September 2019
Dear Pawar, Thanks for your advice. Can I file a lawsuit in India or UAE, can I make this a criminal case rather than a civil case. Is it possible to have an arrest warrant against company official in India? Usually, some times the owner visits India.
