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Vulgar Messge Received from Airtel

(Querist) 28 January 2010 This query is : Resolved 
Dear All..

One of my freind received one vulger message froom Airtel, Which was read by his father. He got punished without any mistake.
Now He want to file a case agaist Airtel for compantation in Consumer Court.
Can He do so..?
Please suggest for the procedure or any other remedy available.

Regards,
Manish
Arvind Singh Chauhan (Expert) 28 January 2010
Issue legal notice to Air Tel, then proceed under consumer protection Act. You can file criminal complain also under Sec 292, 293 IPC against the persons involved.
B K Raghavendra Rao (Expert) 28 January 2010

Message received by your friend may not be from Airtel. As Airtel is a reputed service provider and would not indulge in sending vulgar messages. It could be a hacker who has sent the message under the name of airtel. Sending a vulgar message falls under the Information Technology Act as a cyber crime. You need to lodge a police complaint with a cyber police station and pursue the matter. There is a heavy fine and punishment for the cyber criminal.
Guest (Expert) 30 January 2010
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