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Querist : Anonymous (Querist) 20 April 2011 This query is : Resolved
I HAVE GIVEN A WASHING MACHINE FOR REPAIR TO A NEAR BY REPAIR SHOP AND HE CHANGED THE GEAR BOX AND I PAID HIM THROUGH CHEQUE RS. 2500/-T AND FITED THE MACHINE AND HE WARRANTED IT FOR 6 MONTHS FOR THAT PART BUT IT DID NOT WORK AND AGAIN HE TOOK IT AND DIDNOT RETURN THE MACHINE AND LATER AFTER LOT OF FOLLOW UP UPTO 3 MONTHS HE REPORTED THAT OTHER PART IS AFFECTED AND AGAIN I HAVE TO PAY EXTRA AND I REFUSED AND HE FITTED THE MACHINE AND DIDNOT WAIT FOR IT WORKING AND LEFT AND NOW HE SAYS THE CONTROL PANEL IS SPOILED AND HE SAYS IT TO BE GET REPAIRED FROM OTHER PERSON WHAT TO BE DONE PLEASE HELP

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Guest (Expert) 20 April 2011
It becomes a clear case for the consumer forum. He seemed to have replaced the working part (gear) instead of the faulty part and charged for the same.