credit card problem

Querist : Anonymous (Querist) 10 February 2010 This query is : Resolved
i have a credit card from andhra bank with acredit limit of rs.15000 ihave a problem with bank that they are showing outstanding rs 50000 they charged me huge late payment charges service charge service tax etc..whether i have any option to challange the problem if yes where consumer forum can u provide me any guidelines r case laws favourble to card holders

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s.subramanian (Expert) 25 August 2010
You approach the bank authorities first and try to solve the issue. If is not positive,go to the banking ombudsman with your problem. Even there you are not getting any remedy, then approach the consumer forum.

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