Delay in disconnection of mobile datacard service by reliance.

V. Rajendran (Querist) 23 February 2016 This query is : Resolved
I took a Reliance wi-fi datacard connection in Chennai in October, 2015. Within a few days, I found the service to be totally unsatisfactory and mailed to Reliance on 11-12-2015 that the service was unsatisfactory and I wanted to stop the service. Without caring for my intimation for stopping the service, they continued to raise the bill even today and asking me to clear the outstandings before taking action to stop service. This is ridiculous and I am just thinking of taking it up with the appropriate Consumer Redressal Forum. Kindly advise.

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Santosh Goswami,Advocate (Expert) 23 February 2016
You r not bound to pay even a penny. This is normal with Reliance. It is a clear case of deficiency and unfair trade practice and u r going to get the relief in forum.
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Adv. Yogen Kakade (Expert) 23 February 2016
Send a legal notice to the service providing company and ask for the final settlement. or consumer forum can be an option for you as you have the mail as an evidence.