Consumer act
anil saxena
(Querist) 06 January 2014
This query is : Resolved
I have bought a mobile phone and the MRP of the mobile is 1999 but the shopkeeper took 2500 and gave me bill of 2500......what will I do ?
Devajyoti Barman
(Expert) 06 January 2014
Go to consumer forum. Fight the case on your own else you have to shell out more than what you have lost.
R.K Nanda
(Expert) 06 January 2014
first send legal notice to shopkeeper to refund excess amount to you.
Kumar Doab
(Expert) 06 January 2014
Complaint Under
Legal Metrology
May be highly rewarding.
Check with your lawyer.
Till then hold on to any communication/legal notice to manufacturer or Dealer.
malipeddi jaggarao
(Expert) 07 January 2014
Contact the seller and ask him to refund the amount. It is simple way out. If he refuses, you can go to consumer forum.
Rajendra K Goyal
(Expert) 07 January 2014
Can file a case in consumer forum. Though the expenses would be more the claim apart from time in litigation.
ajay sethi
(Expert) 07 January 2014
for Rs 2000 cellphone going to consumer forum is waste of time and money . according to you he has over charged you with Rs 500 . your out of pocket expenses would be more than said amount . if you hire a lawyer then costs will further increase
Kumar Doab
(Expert) 07 January 2014
Learned experts have given valuable advice. Kindly follow it.
You have the choice amongst: Asking the Dealer to refund excess amounts, to approach DCDRF, to contemplate to pursue under Legal Metrology
You may find the other threads as relevant;
http://www.lawyersclubindia.com/forum/Charging-over-mrp-by-mom-n-pop-stores-66969.asp#.Usu0HdIW1MB
http://www.lawyersclubindia.com/experts/Under-weight-of-product-404686.asp#.UdgkwjuAqWN}
In Hotel Nyay Mandir vs Ishwar Lal Jinabhai Desai (RP No. 550 of 2006, decided on December 14, 2010) the District Consumer Forum in Bharuch, Gujarat, asked a hotel, which charged more than the MRP on four bottles of a soft drink, to refund the excess amount of Rs. 22 collected from the consumer. In addition, it awarded a compensation of Rs. 5,000 and costs of Rs. 1,000 to the consumer and also directed the hotel to deposit Rs. 1,50,000 into the Consumer Welfare Fund. This was upheld by the consumer courts at the state and the national levels.
T. Kalaiselvan, Advocate
(Expert) 12 January 2014
First issue a legal notice to the shopkeeper quoting the marking of rate in the wrapper and that of the bill, you will get a relief immediately or else you can approach for compensation also besides claiming the difference amount.
