Pre-litigation case (plc) for not paying post paid bill
Raghavendra C
(Querist) 21 September 2016
This query is : Resolved
Hi,
i have taken a Reliance data card in January,and they told it was 3g i will get good speed but i didn't get even get proper 2g speed. so i went to cancel my connection to reliance store. he told to clear bill till this day and put it in safe custody, i paid 1500 and he converted to safe custody mode, for three there wont be service and any bill, after that I want I can activate if network is improved. After 4 months i didn't called and told them to activate the connection again. but they activated and sent bill for 4th month without my knowledge. and saying to pay the bill. I didn't even switched on the device didn't even made use of it, they didn't even gave proper service, so i told i will not be willing to pay. they sent a Pre-Litigation Case (PLC) for not paying bill of 1800. from the beginning i was not getting proper service. please someone help me with this whether i can recover my 1500 paid amount from them or i have to pay 1800 also.
i paid 2500 for device to reliance and 1500 as bill total 4000 already i paid without any usage, please help me.
Guest
(Expert) 21 September 2016
If you can prove, what you say, you can file a case in consumer forum for deficiency of service, otherwise you may have to forget about recovery or refund.
R.K Nanda
(Expert) 21 September 2016
File consumer complaint in CF.
Kumar Doab
(Expert) 21 September 2016
DCDRF seems to be the option.
Raghavendra C
(Querist) 21 September 2016
What should do know for the pre-litigation case filed by them? and also please guide to file a case in consumer forum.
Guest
(Expert) 21 September 2016
Simple, hire services of some local lawyer, he will prepare and fight case for you.
Ms.Usha Kapoor
(Expert) 22 September 2016
contact local expert lawyer.
Raj Kumar Makkad
(Expert) 22 September 2016
It shall be better to file a consumer complaint against the company even demanding compensation as per section 12 of consumer Protection Act, 1986.
Rajendra K Goyal
(Expert) 22 September 2016
File consumer complaint against the company.
