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punjab electricty board

(Querist) 14 June 2010 This query is : Resolved 
in 2006 a meter was installed in mohali , the wires of which were wrongly connected due to which the leakage of electricity occured.the bills which came included the amount for leaked power.despite repeated requests of this 80 year old resident of teh said place the meter was not repaired...the repair was done after an year or so after the old man paid Rs. 8000 to do the needful....the bills which came afterwards included apenalty...the old man went time and again to the electricity dept.for resolving the matter but noone paid heed....now this old man has started paying bills sans the penalty...the bills comes with the enhanced penalty from then....
a legal notice was issued in march 2010 but no reply ever came...what is the remedy for this old man.???
Daksh (Expert) 14 June 2010
Dear Anupam Sharma,

The only moot point is as to whether the fact of wrong connection of wire was initially detected and brought to the notice of electricity authorities if yes then they are accountable and can be hauled up for being deficiency service.
In case the electricity department is not heeding to the requests of the old person then he can file a writ petition or move consumer forum separately or simultaneously.

Best Regards

Daksh


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