Atm dispute
dinesh deena
(Querist) 12 June 2014
This query is : Resolved
Sir / Madam, I have ATM Dispute issue. In wich category it comels (civil? etc.,).
My issue is ATM Machine wrongly debited Rs.4000 after so many followup with ombudsman and RBI finallay i got that Rs.4000.
But, I have not received any compensation for that i.e.,Rs.100/Day till the problem period.
when i approach for the compensation received mail from RBI stating my issue as treated as clause 11(1) and closed.
shall i file case for compensation against the Bank or RBI for my mental agony caused because of this issue?
Also i would like know lawers in chennai those who handling ATM dispute issues.
Please reply
ajay sethi
(Expert) 12 June 2014
you have received the amount of Rs 4000 wrongly debited from your account .
if you move consumer forum claiming compensation you will spend more money on legal fees
V R SHROFF
(Expert) 12 June 2014
What amt u lost??why Rs 100 p day??
I don't advise,
As loss of money, time, tension, harassment for a very little gain, if at all..
useless. Be practical & prudent.
Sankaranarayanan
(Expert) 12 June 2014
If you got back the wrong debit amount then happy to close the issue, What is 100 rs per day.
Rajendra K Goyal
(Expert) 12 June 2014
After receiving the principal amount, consumer forum may or may not award the desired compensation amount. You will be loosing more time and cost wise. Agree with the experts.
Devajyoti Barman
(Expert) 12 June 2014
yes, better forget this .
Once cost effective method you can adopt and the same is writing to the Banking Ombudsman.
T. Kalaiselvan, Advocate
(Expert) 15 June 2014
What is the yard stick for rs. 100 a day as compensation?, is it for the mental agony you suffered?, how did you measure exactly Rs. 100/- a day?, instead, better be contended that your money has been returned despite technical problems faced by the bankers.
Advocate. Arunagiri
(Expert) 15 June 2014
You have every right to approach the consumer court for the interest loss if any for that amount.
You can get compensation for the mental agony.
dinesh deena
(Querist) 15 June 2014
I would like to say Thank you very much for the reply , to all.
Your advice/opinion help me take decision to proceed further or not.
Regarding the compensation Rs.100/Day which i mentioned in my earlier query taken from the RBI guide line.The link mentioned below.
http://www.rbi.org.in/scripts/NotificationUser.aspx?Id=6437&Mode=0
Regards,S.Thilak
T. Kalaiselvan, Advocate
(Expert) 15 June 2014
If you go by the RBI guidelines in this aspect, you will stand losing your more money by initiating legal processes, by paying the lawyer his fees, attending the court on each every hearing by sparing your valuable time on this and many more issue that will crop up gradually, so think and take wise decision.
