A user paid a deposit and rent for a wedding hall in May 2020, but is now seeking a refund due to the COVID-19 lockdown. The venue, a charitable trust, claims they can only refund the deposit, not the hall rent, citing a signed form indicating no refunds on cancellation. Experts advise that the claim might be premature as the lockdown currently ends before the booking date. However, if the lockdown is extended, or if the cancellation is due to circumstances beyond control, legal steps for recovery or postponement might be possible. It's suggested to officially cancel and issue a demand notice for the refund, especially if the lockdown extends.