Harrasment by recovery agents

Vijay Dattatraya (Querist) 25 December 2020 This query is : Resolved
I am being Umemplyed after covid and not abel to pay my dues..I must pay it once the situation comes to normalcy but recovery agent is coming to my house and saying bad word to me and my family members..

I have narrted my situation to bank but did not got entertained by them.

i am helpless..

What can be done ?

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Quick Summary

If you're facing harassment from loan recovery agents due to financial difficulties, remember they cannot misbehave or use abusive language. You should approach the bank manager to discuss your situation and explore repayment options, especially considering the pandemic. If the harassment continues, you can lodge a complaint with the bank or the police. While unemployment isn't an excuse for non-payment, recovery agents must follow RBI guidelines, and you have legal recourse if they don't.

Isaac Gabriel (Expert) 25 December 2020
Recovery of loans have been waived by banks, even recoveries refunded. Directly contact the bankabout harassment by agent.

Advocate Bhartesh goyal (Expert) 26 December 2020
You may lodge complaint to police station in this regard.Recovery agents can not misbehave or harras to you.Approch to bank manager and seek some to repayment on ground of pandemic?

Guest (Expert) 26 December 2020
After all this Harassment just tolerate it for 3 years from the date of your last payment then after 3 years legally you are not liable to pay any things. All bad things in life would certainly give an good opportunity.

Rajendra K Goyal (Expert) 26 December 2020
Bank official may ask to return the dues, have no repeat no power to harass or say bad words / names at all. Lodge police complaint against them.

P. Venu (Expert) 26 December 2020
Whatever, be the situation, no one is empowered to take law in their hands. You have discretion to seek legal remedies.

Dr J C Vashista (Expert) 27 December 2020
Whether the recovery is due for the period prior to COVID-19 for which recovery agents are compelling you to repay?
Seek professional service of a local prudent lawyer for guidance and necessary proceeding.

rajeev sharma (Expert) 28 December 2020
information provide are not complete. State the nature of loan and statusof loan account on 1st March 2020 and the amount paid by you after 31 Sept 2020. No interest of covid period is vaived it is only not compounded. The interest of covid period may be paid in installments along with the installments fallen due subsequently. If ecovery agents are not folowing he guidelines framed buy RBI you may complaint with bank or may lodge FIR if they breach any law. unemployment is no execuse to not to repay loan.

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