Fraudulant Transaction done on my Credit Card.

Mohammed Vaid (Querist) 30 December 2010 This query is : Resolved
Hi,
A fraudulant transaction has been done on my Manhattan credit card for Rs. 2200/- and Rs. 1820/-. Amounts are paid to MTNL Mumbai and Reliance Energy Mumbai respectively.
I have raised a dispute with the bank and also planning to file a police complaint about the same of my residence area.
I need to know actually what should I do as I hadn't came across such situation ever. Please guide me.
Regards,
Mohammed.

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Devajyoti Barman (Expert) 30 December 2010
You hae alkready taken the riight step. Now if the Bank insists you to make the payment then you could complain with the Ombudsman as well.

Guest (Expert) 30 December 2010
don't plan to lodge complaint. File complaint immediately in order to get reliefs. because after 50 days of transaction the bank will impose penalty charges for the same.

M/s. Y-not legal services (Expert) 30 December 2010
in your case police complaint will not be correct option. just conatct with your bankers.. just give your written representation. if any problem mean face your case before the consumer forum.

SANJAY GUPTA (Expert) 30 December 2010
yes I Agree with Mr.Barman

Advocate. Arunagiri (Expert) 31 December 2010
If it is a simple wrong entry it will be reversed by the bank. If you feel that some body had misused the card, cheque with the banker, who had signed in the charge slip.

Even after this it shows some mischief, you can prefer a police complaint.