Difficiency in service

ravindrakumar (Querist) 02 December 2013 This query is : Resolved
Hi Experts ,

I have booked a cell phone of value 1100 form The mobile store online ,(Payment mode was Cash on delivery) but havent recieved delevery , and after one month i recieved a E mail from The mobile store ststing the order is cancelled . i also follow up with Customer care regarding the same but got only one answer"it will be delivered shortly."

After escalating this , they offers me componsation of 500 rs ,

Kindly advice me for above service difficeincy how much i can get as componsation .

Thanks,
ravindra.

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Kumar Doab (Expert) 02 December 2013

You have not made any payment and if acceptable collect compensation of Rs.500/ offered by the company as per its internal policy and be happy.

malipeddi jaggarao (Expert) 03 December 2013
Agreed with MR.Kumar Doab.

R.K Nanda (Expert) 03 December 2013
nothing to add more.

BAALASUBRAMANNYAMM (Expert) 03 December 2013
Agreed with Mr.Kumar Doab.

Rajendra K Goyal (Expert) 03 December 2013
Really good, if getting 500/- without any investment instead of getting an instrument value of which may or may not be worth amount paid.

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Difficiency in service

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