13 July 2009
Can anybody suggest me that how I can register complaint against SBI bank. From last 2 months I have not received my new cheque book. I talked to bank manager several times but not get any response. I complaint to Nodal Officer also. I called customer helpline also.
Firstly, get the endorsement from the manager what purpose they not issueing your check book to you. Secondly file a complaint before AGM or GM of SBI in this regard. After its not resolved your problem then you can send a legal notice to SBI for non providing check book. If they have failed then you can take action from appropriate Court of Law.
I am herewith enclosing the address of the obudsman, you can write to him seeking action for deficiency of service on part of the bank. Wait until you receive a communication from him, which takes 10-15 days and based on the reply further course of action can be advised and initiated.
For Delhi, Haryana, Jammu and Kashmir and Ghaziabad district of Uttar Pradesh
Shri H Kulshreshtha Banking Ombudsman Reserve Bank of India Building 2nd Floor, 6, Sansad marg New Delhi - 110001 Tel No. 011-23725219/23710882/23725445 Fax No. 011-23725218
this link leads you to the online complaint form to Obudsman:
14 July 2009
I think instead of making complaints, it would be easy to ask the reason for not issuing the cheque book through RTI. make a statement in the application that you want to take up the matter to court and also want to make complaint of the manager to superiors. I think this should work.
09 October 2010
Sorry friends. A small issue is getting complicated. Non issue of cheque book on the part of the bank relates to many reasons which are fully guided by the Regulatory authorities. In this case, the author needs to spell out the circumstances as to why issue of cheque book is delayed and denied by the bank. Please apprise me with full details for an immediate solution.