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purchased one treadmill but shop not giving bill

(Querist) 13 March 2015 This query is : Resolved 


Last week, I purchased one treadmill for Rs 25,000/- from authorized dealer shop, and after paying the advance amount they told me that the bill & warranty card will be given at the time of home delivery. The next day, they delivered the item at home with sealed warranty card and collected the balance amount, then told me that the warranty card is enough to get service and asked me to contact their office for bill if needed. Now, the shop is asking to pay the tax amount extra for bill. So, where should I complain about this cheating?

Now, I have the following documents in hand.


1) Quotation mentioning item name,total price and advance paid in office letterpad with seal & signature.

2) Warranty card with office seal.
Kumar Doab (Expert) 13 March 2015
Is it stated Taxes Extra?
Do you have any evidence that price quoted was inclusive of taxes?

If you are being overcharged you can complain to Legal Matrology, DCDRF.
Rajendra K Goyal (Expert) 13 March 2015
If the firm is not giving bill lodge consumer complaint.
Kishor Mehta (Expert) 13 March 2015
Sir,

Please refer the quotation carefully,does the quotation mention Sales Tax/VAT to be charged extra? If it does then the tax has to be paid.

If, however, the rate is inclusive of applicable Sales Tax/VAT, then the dealer has to issue a legal bill without charging the applicable Sales Tax/VAT.

It depends on the terminology of the quotation.

Good Luck,
Kishor Mehta
Devajyoti Barman (Expert) 14 March 2015
No shop can refuse to deliver Bill, if asked for. Since you have paid the money and got delivery of the product the laW will presume that the amount paid by you is full and final and you are not liable to make payment on account whatsoever.'
So lodge a complaint before the consumer forum and ask for bILL.


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