Regarding improper accommodation from bsnl

Pooja Narasaiah (Querist) 02 October 2020 This query is : Resolved
I am residing in bsnl quarters which is allotted to my father from 9 years. The problem are sewage blockage, degraded from the neighbor employees. We raised complaint but no proper response. We also asked change of quarters but they not alloting the quarters

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An employee residing in BSNL quarters for nine years is facing issues like sewage blockages and neglect from neighbours. Despite raising complaints and requesting a change of quarters, no satisfactory action has been taken. The advice given is to escalate formal complaints to higher authorities within BSNL, potentially sending an advance copy to the Chief Executive. If unresolved, a Writ Petition in the High Court might be necessary to ensure the accommodation is made liveable, as it's considered a fundamental right.

K Rajasekharan (Expert) 02 October 2020
In such a case, the aggrieved employee, whom the accommodation is allotted to, can file a formal complaint to a sufficiently higher authority stating the inaction of the officer concerned. If nothing happens then the person can file another complaint to a still higher authority after a reasonable period.

If the matter is genuine and serious an advance copy of the complaint can be sent to the Chief Executive of the BSNL with a covering letter denoting that the copy sent is an advance copy and it is sent just for information.

If the problem still remains unattended to, then the other remedy available to the aggrieved is to file a Writ Petition in the High Court seeking a direction to the BSNL to make the accommodation liveable, as it is a fundamental right of the person who resides there.

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Dr J C Vashista (Expert) 02 October 2020
File departmental complaint to concerned authorities.

Rajendra K Goyal (Expert) 02 October 2020
Lodge complaint to BSNL higher officials from time to time reminders.

P. Venu (Expert) 02 October 2020
It is your father who is the aggrieved person. You have no standing in raising the grievances.

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