Online shopping
ishan
(Querist) 15 October 2015
This query is : Resolved
Dear Respected Lawyers,
I ordered 2 products from Snapdeal. Order was very late from the date they given for delivery.
I talked customer care and told them to give my money back as I don want this order. I told them not to sent Order.
They gave me my money i.e. Rs. 2700/-
But I got products after 9 to 10 days.
I was not at home for 4 to 5 weeks for My exams so My Younger Brother accept delivery.
Its 2 month passed now.
I tried to return it but there is no pick up from option for my adress means company will not sent any1 to pickup these products from my home coz its a town.
Is It offence?? or crime??
What should I do?
Any advice?
P. Venu
(Expert) 16 October 2015
You can remind the Company through registered post and keep the products in sfe custody.
This is a case of unjust enrichment which you are bound restitute sooner or later, but no offence involved.
Rajendra K Goyal
(Expert) 16 October 2015
Inform the company regarding this. talk to customer care.
ishan
(Querist) 16 October 2015
Thank You Experts P. Venu and Rajendra K Goyal for Your Kind reply.
I was thinking the same to call customer care tell them . But It has been arround 2 months passed so I thouth Its very Late and May b Its a crime.
So I came here jus to take advice.
Thank You for your advices.
Im gonna tell cutomer care about it.
Is it safe to tell customer care??????
I mean I have a doubt that they can file a complaint againt me If i will tell them...
is it safe??
thank u...
ishan
(Querist) 16 October 2015
Dear Expert,
Im waiting for Your Reply.
I will take axen according to your advice.
DR.VEDULA GOPINATH
(Expert) 17 October 2015
Dear questioner
NO BODY CAN ENRICH HIMSELF AT THE COST OF OTHER.
In your case, you got the money as well as goods.
You should have immediately paid the money back.
Alternately you should have sent the goods by courier to the company.
Basic equity principles calls for your refund of money or return of goods.
this is a common sense principle and rule of law. You need not make it an issue in this forum by wasting time of the readers
You tender your apology to the company by returning money or goods.
DR VEDULA GOPINATH advocate/arbitrator
ABDUL RAZIQUE
(Expert) 17 October 2015
well advised by Ld. Gopinath. No more to add.
K.S.Srinivas
(Expert) 20 October 2015
Agreed with Expert DR.VEDULA GOPINATH
T. Kalaiselvan, Advocate
(Expert) 21 October 2015
Well advised by Dr. Gopinath Vedhula, hope the author is convinced and realises his position and acts wisely.
