Consumer problem

Priya (Querist) 16 March 2012 This query is : Resolved
I had purchased a refrigerator. The same day the piece was not working. Despite calling the dealer from where i purchased i have not got a replacement for the piece. They promise me everyday that they will get it replaced but they haven't done it so far. The full payment has been made as well. Kindly let me know if I can take some strong legal action against the dealers?

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Shonee Kapoor (Expert) 16 March 2012
Send a notice to the dealer and the company

Then move consumer court, if they don't change the piece.

Regards,

Shonee Kapoor
harassed.by.498a@gmail.com

V R SHROFF (Expert) 16 March 2012
Complain to dealer, and mfg co.
Issue notice within a week, if ur complaint is not resolved.

consumer forum, later on.

M.Sheik Mohammed Ali (Expert) 16 March 2012
file consumer court a case

Raj Kumar Makkad (Expert) 16 March 2012
Directly write a letter to the manufacturer enclosing the bill and your efforts with teh local dealer and request to do the needful failing which to face legal consequences.

There is not requirement of legal notice as it shall require lawyers fee. You directly write to manufacturer.

Sudhir Kumar, Advocate (Expert) 16 March 2012
You are runnig after dealer and not the company. it is the company who has given warranty.

Advocate Bhartesh goyal (Expert) 16 March 2012
Both manufacturer and dealer are liable for selling defective piece of refrigerator.follow the advice of Mr makkad.

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