Consumer protection act
shubhra
(Querist) 09 August 2016
This query is : Resolved
A properitorship concern booked consignment using a cargo company to deliver the goods take one DD and one PDC certified by bank that it is good for payment. The case dated back to 2004 when their was no CBS and cheques used to take about 30 days from clearance.
The cargo company delivered the goods to the consignee taking the DD but the cheque they took was not bank certified.
The plea cargo company took is that the bank was not certifying the cheque.
So has'nt the cargo company instead of taking further instruction delivered the goods in violation of the instructions.
Is the cargo company negligent and should pay for the amount of the cheque can i get this using consumer court ?
Advocate Bhartesh goyal
(Expert) 09 August 2016
Yes,you have hired the services of cargo company to deliver the goods so relation between you and cargo company are consumer and service provider.cargo company delivered the goods to consignee against the instructions so it amounts their deficiency in service.
R.K Nanda
(Expert) 09 August 2016
U can file consumer complaint in CF.
R.K Nanda
(Expert) 09 August 2016
U can file consumer complaint in CF.
Ms.Usha Kapoor
(Expert) 10 August 2016
Dear Client
,
File a case in Consumer court on the ground of deficiency service of the cargo company.
Ms.Usha Kapoor
(Expert) 10 August 2016
Dear Client
,
File a case in Consumer court on the ground of deficiency service of the cargo company.
Devajyoti Barman
(Expert) 10 August 2016
Though your query apparently makes the cargo company liable for action under consumer protection act, the terms of agreement made with cargo company would have thrown more light in the query.
Rajendra K Goyal
(Expert) 10 August 2016
Seems classroom / examination problem.
How are you related with the query?
Claim seem to be time barred.
Kumar Doab
(Expert) 10 August 2016
Agreed with experts.
You may show all docs on record to a very able counsel.
