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Consumer case

(Querist) 01 July 2025 This query is : Resolved 
The two wheeler bike engine was opened by the mechanic and new parts changed on the instant of the mechanic that bike would work perfectly but the bike continued giving problems and finally stopped working. My query is that the mechanic had cheated and gave false promise that after repairs bike would be in good working condition but all' in vain and can I file case before consumer court for the expenses involved and harassment caused. Please advise.
Sudhir Kumar, Advocate (Expert) 02 July 2025
Yes. If your grievance is not more than 1 year old.
Advocate Bhartesh goyal (Expert) 02 July 2025
Yes,if you have any invoice/bill or voucher of repair repair bike then you can approach Consumer Commission for your grievances against machanic and claim cost of repair and compensation.
raju (Querist) 02 July 2025
Only Cash memo receipt and amount received duly signed is available which is almost a month back Will this be sufficient in consumer court
T. Kalaiselvan, Advocate (Expert) 02 July 2025
You may have to first issue a legal notice to the mechanic describing the deficiency in service and demand him to compensate the loss you suffered.
If he fails to respond or denies the allegations then you can approach consumer commission for necessary relief and remedy
kavksatyanarayana (Expert) 02 July 2025
Yes. Well explained by Sri T.Kalaiselvan sir, and I agree with his views.


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