Action against recovery agents

Kvijay12345 (Querist) 22 December 2012 This query is : Resolved
what remedies are available against the bank recovery agents who act against the banking code of conduct,harrass the consumer by uttering abusive and filthy language for the payment of dues and create a nuisance?

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R.K Nanda (Expert) 22 December 2012
lodge police complaint against them.

N RAMESH. (Expert) 22 December 2012
I understand the difficulties and the kind of harassment given by recovery agents. It is absolute illegal.

First, you can lodge a police complaint against those recovery agents.

Second, file a case against the bank and recovery agents to act legally and to follow due process of law.

Nadeem Qureshi (Expert) 22 December 2012
Dear Querist
this is illegal and you have to right to file a criminal case against them.
You can also filed a defamation case against the financial institute as per you status.
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