A homeowner who recently transferred their home loan from Indiabulls to PNB in Mumbai is facing issues with missing original documents, specifically lodgement and stamp duty receipts for property agreements. Indiabulls claims they handed all documents to the borrower and PNB, but PNB is now requesting them. The borrower is seeking advice on how to proceed, with suggestions that Indiabulls may be responsible for returning acknowledged documents or facing a deficiency in service complaint.