credit card settlement

Querist : Anonymous (Querist) 19 October 2010 This query is : Resolved
I had a credit acrd issued in 2007, since then in a span of 1 year I had used around 98000/- rs. I have been regularly paying minimum amount due. I have paid around 134000/- till date. I am willing to settle the card , but still the outstanding is 81000/- and the bank says it can setlle at 64000/- only. CAN I GET ANY GUIDANCE?

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aman kumar (Expert) 19 October 2010
you can set- off at 64000/- only. or
may start legal civil case for it that shows unreasonable interest paid by you ! what if you have sufficient evidence for it !

Raj Kumar Makkad (Expert) 19 October 2010
Make an application with full details (copies thereof) to Reserve Bank of India and make complaint against such banker who is misusing his position. Your bank can never charge double of the credit amount. Meet higher officials of the bank and negotiate with them first.

Devajyoti Barman (Expert) 19 October 2010
There no settled procedure for such card settlement. It is the discretion of the bank to decide the amount on which it could settle the arrears. So you could always make a representation to the bank for settlement quoting the amount to be paid and wait for the bank's response.

Rajeev kulshreshtha (Expert) 19 October 2010
I agree with Mr. Makkad.

pawan sharma (Expert) 20 October 2010
i have same view.

s.subramanian (Expert) 20 October 2010
I agree.

Querist : Anonymous (Querist) 20 October 2010
I had sent a mail directly to the head of Credit card division and the same had sent me all the statements to me which show the figures.If I ahave to opt for submitting a complaint in RBI, WHAT IS THE PROCEDURE ...PL IF ANYONE CAN GUIDE? And also if I have to file a case can anyone recommend any name or firm ?Thanks all the experts for your valuable suggestions.Regards!

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