Consumer protection act

Suresh.V (Querist) 05 January 2014 This query is : Resolved
When a consumer purchased a good from a shop and after that a period of two weeks he returned to the shop and complained about the quantity of the goods purchased.
Whether it come to the purview of the consumer protection act.Whether the caveat emptor rule is applicable to the above purchaser or not.

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V R SHROFF (Expert) 05 January 2014
Whether it come to the purview of the consumer protection act??
Ans : YES

V R SHROFF (Expert) 05 January 2014
WEIGHT & MEASURE ACT ALSO APPLY,
To prove is burden on complainant.

V.T.Venkataram (Expert) 06 January 2014
He cannot complain about the quantity, since he was duty bound to Check the quantity at the time of taking delivery of goods.

Vidhi Joshi (Expert) 06 January 2014
Acedemic Query.

Adv.Aiyer VLV (Expert) 06 January 2014
Consumer No
Be Happy shop trusted for return after 2 weeks for deficit qty

However if refund not.Done and ack is there for return. Could complain. But weak case

ajay sethi (Expert) 06 January 2014
what is evidence that complainant has purchased goods of quantity mentioned by complainant ?if there was any shortfall he should have returned goods immediately

Rajendra K Goyal (Expert) 06 January 2014
Academic query.

T. Kalaiselvan, Advocate (Expert) 07 January 2014
Not a fit case for consumer forum

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