False claims
Anurag
(Querist) 27 March 2010
This query is : Resolved
What is the procedure to give a complain if an institution( an educational institution) takes 1.1 lakh for its hostel accommodation per student. Claiming it will provide certain facilities and it won't. This is the line directly from their website "The air-conditioned residential apartment suites consist of 4 single rooms with an attached bathroom and sitting lounge equipped with sofa, cable TV and refrigerator." But it did not give TV and single room.
What legal action can I take? How to proceed? and will there be any problem for me because I am studying in their college and its a private university.
mahendrakumar
(Expert) 28 March 2010
dear Anurag,
you can make a complaint under the consumer protection act claiming deficiency in service.
However, since,you are a student there and it is a private university,it is better to seek other methods like meeting the warden/administrator etc.
Parthasarathi Loganathan
(Expert) 28 March 2010
If your university is affiliated to a parent university, you are entitled to represent the matter directly to the University senate
B K Raghavendra Rao
(Expert) 28 March 2010
Instead of thinking on the lines of legal action, think of persuasion methods. If you have a students' union, it is better your union leaders take up the matter with the management either to give the facility promised or give proportionate discount in the hostel fee.
If you do not have a union, it is better some of the students jointly represent the matter to the management of the college and hostel for addressing your grievance.
You are entitled to seek legal remedy, but you may be subjected to untold miseries.
