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Not refunding cash

(Querist) 26 September 2009 This query is : Resolved 
Dear Exprets,
I am facing problem with my GTPL broadband service providers. I have paid Rs.1655 as a cheque and Rs.250 as a cash on 26th june 2009 to Market executive. He gave me bill for Rs.1655 only not for cash Rs.250. After one and half month he returned my cheque and said that we are not able to provide services at your place and he committed me that he will return my cash Rs.250 after 2 to 3 days. Whenever i call him he say that i will come and return today but still he has not returned cash now its passed 3months. I called their customer care service center they said that their is no entry on their system regarding my payment details & my request for new connection but i have receipt of Rs.1655 that i have paid by cheque.

Now my concern is that he has not returned my cash Rs.250 and their is no entry in their system regarding my new connection request. What should i do to get my cash back & is there any legal procedure? but i dont have receipt of Rs.250.

Please suggest me that what should i do to solve my problem.
Kiran Kumar (Expert) 26 September 2009
dear there has to be some evidence to support ur case, even if u go to civil court for Rs. 250/- more than 10 times u ll end up paying for such a recovery.

but being an agrieved person u should apprise TRAI about this malpractice, probably they may help u or may take action in order to save the other customers.
Raj Kumar Makkad (Expert) 26 September 2009
fully agreed with Kiran ji.
Sachin Bhatia (Expert) 26 September 2009
Agreed
Bhumik Dave (Expert) 27 September 2009
Application to TRAI IS THE BEST way for helping other consumer.
Sarvesh Kumar Sharma Advocate (Expert) 29 September 2009
if it is a issue then go to 37 c.p.c. for recovery other wise i m also agree with kiran's view.
Sarvesh Kumar Sharma Advocate (Expert) 29 September 2009
if it is a issue then go to 37 c.p.c. for recovery other wise i m also agree with kiran's view.consumer case can also filed.


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