Compnesation for delay and claiming harassment charges

Subhrojyoti Sengupta (Querist) 19 June 2025 This query is : Resolved
Locker from sbi was surrendered as on november, 2024, bank manager refused to refund the advance locker rent on pro rata basis which she violated the RBI guidelines stating clearly bank are directed to refund advance rent on pro rata basis and after multiple complaint and ombudman complaint the amount was refunded to me as on march,2025, want the harassment charges from the bank please guide how to claim and what amount and how much i can claim have asked the bank written to nodal desk and chairman desk they are taking no action and trying to cover the fault and save there back as well please guide and would be beneficial if i can get the draft format to file a legal suite if the things are not working rightly the bm speaks very rudely and treat us like any thing

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If your bank has delayed refunding advance locker rent against RBI guidelines, you may be entitled to compensation. The discussion suggests filing a complaint with the Consumer Commission for deficiency in service. You can claim compensation for the delay, mental agony, and rude treatment experienced.

T. Kalaiselvan, Advocate (Expert) 19 June 2025
You can file a complaint before consumer commission for deficiency in service and claim compensation for mental agony also.

kavksatyanarayana (Expert) 19 June 2025
Yes. You can approach the consumer commission for the deficient service.

Advocate Bhartesh goyal (Expert) 20 June 2025
Delay in refund of advance locker rent by Bank as per rules RBI amounts deficiency in services of Bank for which Bank is liable to compensate you.File complaint before Consumer Commission and claim compensation towards mental and physical agony.

Dr. J C Vashista (Expert) 22 June 2025
I endorse the opinion and advise learned senior experts, file complaint before jurisdicational consumer commission through a local prudent lawyer.

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