A society is seeking advice on issuing a No Objection Certificate (NOC) for a flat owner wishing to mortgage their property for a substantial business loan. The bank requires an NOC, and the owner has provided a specific format. The discussion highlights that societies are not liable for the owner's debts and should only provide information within their knowledge, such as confirming no outstanding dues. Societies are advised not to be dictated by bank formats for NOCs and can refuse to provide information beyond their purview.