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Fraud packers and movers company

(Querist) 03 November 2017 This query is : Resolved 
Hi Experts,

I booked my household goods (Bike, clothes, books, and everything that i had earned during last 5 years of my job) for being sent to Patna (my hometown) by a Packers and movers company in Bangalore on the 17th of October 2017. He promised to deliver the goods by 25th of this month but has not done the delivery yet. He doesn't respond to my calls. He just chats over watsapp. He is demanding more money and talks like a blackmailer. He calls only when he wants to discuss about the money. He keeps telling that deposit the amount in the account number given and that he will deliver the goods in the next 5 hours. He keeps telling that the truck is in Patna and comes up with lame excuses for not delivering the goods. I have all his chats saved , the account number that he gave, the voice calls recordings and the photos of the people who loaded my goods in the mini truck and the mini truck number. I have the bill that he gave me with all the details mentioned.

He is not affected by the threats of FIR , Police Complaints and Consumer court.

I shifted to Patna to prepare for my exams but this guy has been mentally harassing me and my family. Nobody is at peace.

Sir, request you to please suggest what best can be done so that such frauds learn a lesson and such activities can be reduced.

Regards,

Ankur
Rajendra K Goyal (Expert) 03 November 2017
Lodge FIR against them.

File consumer complaint against him.
Guest (Expert) 03 November 2017
Agree with Mr RK Goyal
ankur (Querist) 03 November 2017
Sir, He is blackmailing me as well..
Sir, can it be filed in my hometown i.e. Patna or i need to file it in bangalore.

Do i need to file a FIR first or Consumer complaint?

i was also suggested to send a legal notice to them.
Ms.Usha Kapoor (Expert) 04 November 2017
YOU FILE BOTH FIR AND CONSUMNER CASES AGAINST THE COURIER WHO CHEATED YOU ARMED WITH ALL THE PROOFS YOUHAVE COLLECTED OVER SOMETIME NOW.
Dr J C Vashista (Expert) 04 November 2017
Well advised by experts, nothing more to add. Now it is your turn to proceed through a local lawyer.
ankur (Querist) 04 November 2017
Sir, can the FIR be filed in my hometown (Patna) or i need to go to Bangalore for that because i had booked the goods in Bangalore but it was to be delivered in Patna.
Ms.Usha Kapoor (Expert) 04 November 2017
You can file a case in Bangalore or in Patna. Since civi cases are fied in the defendants place of living you can file in Bangalore.
ankur (Querist) 04 November 2017
But Mam , i have relocated to Patna permanently and going to Bangalore is again a task.

So, can i file a case in Patna itself?
Ms.Usha Kapoor (Expert) 04 November 2017
Yes!You can.file thecase inPatna.
ankur (Querist) 04 November 2017
Mam, thanks a lot for your guidance.

Thanks a lot experts.
Rajendra K Goyal (Expert) 04 November 2017
FIR is to be filed where the threats, cheating was done.

Can discuss in detail with local lawyer.


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