Saurabh Sharma
22 April 2017 at 10:56
My mother is a fourth stage cancer patient , my father left us 8 years back. 2 years back he filed a divorce case on my mother in kanpur because he wants us to struggle. My mother is in delhi getting herself treated since last 3 years due to which she was unable to come in the case hearing except for first 2 or 3 proceedings. But now we suddenly came to know that the case is going through x party proceedings in the favour of my father which has shocked me and my mother. My mothers lawyer didn't informed any of this to us ever. So now we are in a big trouble as my mothers costly treatment is based on the medical card which was provided by air force because my father was in air force earlier. If the divorce is granted she will not get any benifit in her medical treatment in future. Please somebody help us please.
Kesava kumar
22 April 2017 at 03:00
On behalf of my friend..
Security problem with Icici bank faced by My FRIEND.
Hi Friends
I have raised below complaint to ICICI Bank.
On 21 March,2017:
Dear Sir/Madam,
Sub: Request to enquire � unlawful withdrawal of 49,996/-amount from My account � ICICI Bank � Visakhapatnam � Reg.,
I am Kota BhanuMurthy, my salary being credited to my account no. � 036501523627 ever month at ICICI Bank, my home brach ICICI Visakhapatnam. I open my account Nov 2012, Till date
As per policy of my company I opened account with ICICI Bank, having facilities of Internet Banking. Normally each and every transaction will be informed to me to my mobile bearing No. 9293183057 by way of SMS. The Bank will provide password for internet Banking. Normally if anyone wants to operate Internet Banking, firstly we have to give a Customer ID & Customer ID password for open the account, after that for doing any transaction we have to enter transaction password and we have to furnish the number of details as they required we have to feed all the data as called for(Grid Numbers). So far I have followed all the secure way to make transactions for My Account.
Steps I have followed
1) I have not registered any emailed to My Account.
2) The mobile which I have used for this account was a CDMA basic mobile from which no one can capture any data.
3) Important point My Grid Numbers are not visible on the card for the past several months. Due to security reason, I have maintained the same.
As per my account an amount of Rs. 51,313/- was lying in my account as on 20.03.2017. While so, on 21.03.2017 I received a four SMS from ICICI Bank which I have seen them in early morning at 06:15 AM By seeing them in My mobile, I was almost fainted and did not understand what was happening with My Account. Immediately tried to login, but My credentials are not working.
Contents of four SMS in brief(on 21.03.2017)
1)3D Secure online txn PIN Generated on My Account at 03:01:18 AM
2) DEBIT Card purchase of INR 19,998/- was made on PAYTM at 03:01:29 AM
3) DEBIT Card purchase of INR 10,000/- was made on AIRTELMONEY at 03:23:09 AM
4) DEBIT Card purchase of INR 19,998/- was made on PAYTM at 03:43:20 AM
I have not shared my Pin, other details with anybody even to my blood relations
I have called several Toll-Free, Other emergency numbers and after multiple selections in the options finally got a chance to talk executive and blocked My Card and got confirmation of card blocking SMS at 08:09:33 AM. And finally left with the balance of INR 1,317/- in account.
Even after blocking the card, One more attempt was made towards fraud transfer which was notified by an SMS the content of the message in brief
� Dear Customer transaction of INR 10,000 using Debit card for Account xx3627 was declined on 21-Mar-17 due to insufficient funds in your account� at 09:48:09 AM
This message made me know the security of ICICI Bank, if I have another 10,000/- in my account then it would have been withdrawn easily by the culprit.
Later On I have rushed to ICICI Bank and Police Station and provided required documents which are needed by them. And Raised the complaint in ICIC Bank, Pheonix, cyber gateway, hyderabad with SR463246743 and complaint filed in cyber police station, Gachibowli, Hyderabad with CNO-665/CCPS/CYB/17
Every day I used to receive several calls for credit card, insurance, home loan, and personal loan from executives of ICICI.
After this incident till date(27.03.2017) I did not receive any call from ICICI about the progress of the incident occurred. Even we did not find any particular POC for the incident to get the update.
This made me know like Bank need only My money in all the ways. Not even simple common ethics of banking were being followed. If they need business they will come to My door and work it out. But when I was in real trouble, I should reach and submit all the needed documents.
I don�t understand what kind of humanity is being followed.
I have lost My HARD EARNED money due to which my life was miserable. But there is no solution given in any manner.
After this incident I have registered My account with a emailId kota.bhanumurty@gmail.com to communicate with Officials of ICICI.
Therefore I request your good offices, kindly enquire into the matter and punish the persons who illegally withdraw the amounts from my account and kindly see that my hard earning amount was reimbursed to me.
Yours sincerely
K BhanuMurthy
cell: 9293183057,9912792148
On 27 March,2017:
Hi Team,
It was a week since I have raised the request, And got a sms to my Mobile like "the transactions are made using 3D pin" from ICICI.
Which was a very silly answer, Since I have mentioned it early like below
1)3D Secure online txn PIN Generated on My Account at 03:01:18 AM
2) DEBIT Card purchase of INR 19,998/- was made on PAYTM at 03:01:29 AM
3) DEBIT Card purchase of INR 10,000/- was made on AIRTELMONEY at 03:23:09 AM
4) DEBIT Card purchase of INR 19,998/- was made on PAYTM at 03:43:20 AM
Now I was asking you how can the culprit generate a 3D Pin.
I don't understand what ICICI Staff where doing for solving this for the past 7 days.
Please consider the below simple points to solve the issue
1)Find the IP Address,Location from which the transactions are made.
2)Since the amount made for fraud transactions against wallet recharges there would be some Cell number definitely involved trace it.
3)Even after blocking the card, One more attempt was made towards fraud transfer which was notified by an SMS the content of the message in brief
� Dear Customer transaction of INR 10,000 using Debit card for Account xx3627 was declined on 21-Mar-17 due to insufficient funds in your account� at 09:48:09 AM
This message made me know the security of ICICI Bank, if I have another 10,000/- in my account then it would have been withdrawn easily by the culprit.
Being a Biggest Bank in India. I don't understand what where the steps that you are following for this simple issue which could be solved by checking your server transaction details.
I was a customer to ICICI from 2012,felt like you would value the customer,This is the way you are showing the responsibility towards a poor customer who lost the money.
Therefore I request your good offices, kindly enquire into the matter and punish the persons who illegally withdraw the amounts from my account and kindly see that my hard earning amount was reimbursed to me.
Please understand My Pain In loosing money.
for more details follow SR Number: SR463876914
I have sent above two Mails to ICICI Officials like below,but till date no reply
care@icicibank.com,
antiphishing@icicibank.com,
chanda.kochhar@icicibank.com,
managingdirector@icicibank.com,
headbranchbanking@icicibank.com,
headservicequality@icici.com
For more details I have Transaction details, ICICI Bank Complaint, Police complaint acknowledgement documents
On 30 March,2017:
Hi Team,
I have not shared My 3D Pin/any sensitive data related to Account for any human/Living thing/non Living thing till date, which I have been mentioning several times.
I don't Understand which Language to be used ,for you to make it Understood.
@Team this is not good on your part,Since you need to reimbursement My money.Just diverting,Misleading the issue and finally blaming the Identity of Customer.This is not a matter of tens or Hundreds I was loosing thousands due to the loop holes in Bank Securities system.
Still My points are not addressed.
Please consider the below simple points to solve the issue
1)Find the IP Address,Location from which the transactions are made.
2)Since the amount made for fraud transactions against wallet recharges there would be some Cell number definitely involved trace it.
3)Even after blocking the card, One more attempt was made towards fraud transfer which was notified by an SMS the content of the message in brief
� Dear Customer transaction of INR 10,000 using Debit card for Account xx3627 was declined on 21-Mar-17 due to insufficient funds in your account� at 09:48:09 AM
This message made me know the security of ICICI Bank, if I have another 10,000/- in my account then it would have been withdrawn easily by the culprit.
Being a Biggest Bank in India. I don't understand what where the steps that you are following for this simple issue which could be solved by checking your server transaction details.
I was a customer to ICICI from 2012,felt like you would value the customer,This is the way you are showing the responsibility towards a poor customer who lost the money.
Therefore I request your good offices, kindly enquire into the matter and punish the persons who illegally withdraw the amounts from my account and kindly see that my hard earning amount was reimbursed to me.
On 30 March,2017:
Dear Mr. Kota,
We refer to your e-mail dated March 23, 2017 regarding your Savings Bank Account 0365XXXX3627.
We have referred the case details to our Internal Ombudsman of the Bank (Appointed on the directive of Reserve Bank of India to look in to the complaints), who has examined the case and expressed that the reply being given by the Bank's internal grievance mechanism is in order.
We wish to inform you that on looking into your concern, we find as under:
You had complained that you have not authorized the transactions done in your bank account on March 21, 2017 total amounting to Rs. 49,996.00.
As per our discussion today, on the basis of your complaint, an investigation was conducted.
As per our findings, the transactions were made using 3D secure password. The transactions have undergone a 3D Secure authentication, which is a second level authentication specifically meant for online transactions done through merchant web sites. Please note that apart from the Card Verification Value (CVV) and Expiry Date on your Debit Card, your personal 6 digit 3D secure PIN was also required for effecting the transaction.
The debit card was registered for 3D secure authentication on March 21, 2017 at 3:01:17 AM. and the Internet Protocol (IP) address used for the mentioned disputed transactions is 172.16.64.128
As per our discussion today, based on your request your Debit Card 45727 XXXX XXXX 1206 has been deactivated permanently.
Hence, we will not be able to accede to your claims for refund of the disputed transactions. The 3D secure password is known only to the customer and not to anybody else.
We also wish to clarify that once the online transactions are initiated they cannot be stopped.
As per association guidelines, chargeback cannot be raised on 3D secured transactions. Hence, we request you to take up the issue with respective merchant for the retrieval of beneficiary's account details.
We would like to state that, no fraudulent online transaction is possible from the Bank�s Internet banking unless customer compromises on his personal identification parameters inadvertently or otherwise. We reiterate that the Card holder is responsible for the security of his/her Card along with his/her personal 3D Secure PIN and should therefore take all possible steps in ensuring the safe-keeping thereof.
You may get the matter inquired through the concerned statutory/regulatory authorities. We on our part assure our co-operation in the said proceedings.
In case you are not satisfied with our response and wish to further pursue the matter, you may write to the Office of the Banking Ombudsman, Reserve Bank of India of your region located at Hyderabad (contact details given below) for redressal of your grievances whose services are offered "free of cost". The scheme of Banking Ombudsman promoted by Reserve Bank of India is prominently displayed at all branches of ICICI Bank and their website.
Dr. N. Krishna Mohan
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad,
Hyderabad-500 004
Kindly treat this as final decision of Office of the Internal Ombudsman. A Copy of this response is being shared with Bank's internal grievance mechanism.
We affirm that ICICI Bank at all times acts with diligence, in good faith and in no manner prejudicial to the interests of its customers.
Sincerely,
Pratibha Ranpise
Senior Management Desk
harshit mehta
21 April 2017 at 23:56
A dealer at Ahmadabad purchase goods from B at Baroda and sells this goods to C at Surat. But goods directly sent at Diu(warehouse of C) from Baroda. then which tax (VAT Or CST) is applicable to A?
gangesh
21 April 2017 at 23:35
Hi Experts,
I want to know that what is the purpose of UP abadi act and what provisions are there in this Act?
I have tried but was not able to find this bare act
Anonymous
21 April 2017 at 22:41
Please guide me in relation to the order passed by Supreme Court for ban on Liquor sale from 01st of April 17 at all National cum State Highways with a restriction of 500 mtrs. I came across one such query on this topic was, whether there is any new restrictions imposed on "distance between two eligible liquor shops" going to open after 01st of April verdict, will also have to follow certain distance criteria between them. Is there any rule framed or amended in Maharashtra Excise after the verdict of SC or there is no restrictions on distance between two shops with FL-2 License !!!
Anonymous
21 April 2017 at 22:17
My pf withdrwal papers were recieved by my ex emolyer on 3rd jan 2017as per POD of speed post.
I got an acknowledgment from them on 23rd March for the same.
They informed me that the papers will be submitted to PF OFFICE by 19th april and give me an acknowledgemnt.
Today is 21st i have got no mail from them. i have been sending mails to MD, HR. But no one bothers to revert.
Its been more than 3 months my papers are lying with them
What to dow now? Please suggest
Raj
21 April 2017 at 21:45
My brother and his family members have been framed under false 498-A/406 Case. My brother filed the Divorce case in family court and pleaded all instances of cruelty, which was dismissed in the month of March 2017. SUBSEQUENTLY, he and his family members get acquitted under 498-A/406 charges as prosecution miserably failed to prove the charges
Against Divorce order of family court, he is filing anappeal before the High Court under F.A.O but in divorce case, he could not place the acquittal order before the family court
In that scenario, what should be advisable?
1 Whether he should file the fresh case before the family court on the basis of the acquittal order as fresh cause of action has taken place?
2 Or he should file the Appeal against the family court under FAO and simulatenously file the frsh Divorce case before the family Court on the basis of acquittal Order?
AMIT
21 April 2017 at 21:34
dear sir
i want to know whether a public sector bank deduct house rent allowance from its employee rs195000/ for over staying in bank quarter for 3 months after retirement?
amit kar M.A.LLB,CAIIB
7 roynagar park maya apartment bansdroni kolkata 700070
email karmit200@yahoo.co.in
9836176681
Anonymous
21 April 2017 at 21:32
Hello sir, my name was Vamsi, Iam sending this from Andhra....my mother and my uncle are two children to my grand parents, my grandmother had a ownhouse in her name, actually land was given from her parents, later after her marriage they build a house in that land.....35 years back my grand father was dead, immediately property rights came to my grandmother hands,,,my uncle was bigger, my mother was younger, both are married,,,,my mother was 55 years old now,,she got married on 1981, my father also died on 2001, we are very poor sir,,,,but some days ago my uncle and his wife forced and pushed my mother, grandmother and finally they registered the full house in the name of my uncle,,,they have registered initiating his mother has given it to him through gift, they have taken some signatures on empty stamp papers of my mother and both of our brothers,,,,,,by the struggle and for cement of my grandmother my mother registered full rights to my uncle,,,they emotionally blackmailed my mother and grandma.....actually we doesnt have any properties, finally what I wanna ask was, does my mother have any right to file a petition in court and ask for half of the amount in that property.......so, please kindly give reply sir,,,,,,,,,thanking you sir.....Vamsi krishna
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Challenging order/decree
Dear Sir
There was an out of court settlement between parties to a property related case. As the case was still pending in the High court. The parties approached the court to pass an order and decree to record the settlement. Please advise if an order and decree passed by High court in this property related matter
1. can be challenged and amended/reversed.
2. If so, under what circumstances?
3. What is the time period after passing of order/decree can the same be challenged?
Thanks and regards
Raju V