Bank asking personal details

visuiyer (Querist) 11 December 2025 This query is : Resolved
Ji,
I was having Citi Bank credit card for 21 years with no default clearing Card outstanding on time every time.

After citi Bank migrated retail banking to Axis Bank, now I am with Axis Bank and having credit card only with Axis Bank. With multiple complaints proving systemic failure like Data leakage, Impersonation of RBI, misrepresented RBI's authority quoting wrong credit card number fabrication of statement, tampering of documents to appear genuine, producing wrong doc proof before ombudsman, to close the complaint, unauthorised transaction etc,. Etc over last 11 months.

Now Axis Bank asking my bank account details account number, with IFSC code, by sending a mail.

Why should a credit card custome, share personal bank account details for no reasons.
They will response to something else not addressing the core subjects in an unprofessional style. So asking why from them is almost equal to no response.

Is sharing personal bank account details is part of KYC for a credit Card customer?
Please clarify,

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Quick Summary

A long-time Citi Bank credit card customer, now with Axis Bank, is questioning why the bank is requesting their personal bank account details and IFSC code via email. Despite 21 years of good credit history, the customer has faced numerous issues since the migration, including data leakage and alleged document tampering. They are seeking clarification on whether sharing bank account details is a standard KYC requirement for credit card holders and express frustration with the bank's unhelpful responses.

kavksatyanarayana (Expert) 12 December 2025
You posted more queries on this, in other words. You can file a lawsuit against the bank in court.

Sudhir Kumar, Advocate (Expert) 15 December 2025
Better views could be formed if your query could be understood in one reading.

or

follow advise given on various threads.

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