Preeti and her husband, both ONGC employees, are facing difficulties with a spouse transfer request due to a new policy that prevents transfers if one partner works an 'on-off' duty schedule. Despite applying for a mutual transfer, their application was put on hold, while others who joined later have been successful. They suspect discrimination, possibly linked to her husband's ST category, and are considering legal action. Advice suggests writing to top management and potentially approaching the CAT or High Court if no resolution is found.