Trai
yusuf
(Querist) 26 January 2013
This query is : Resolved
I have lodged complaint with TRAi , They have directed me to this answer, Kindly advise What way I can enforce TRAI norms legally ,
The TRAI Act, 1997 does not envisage handling of individual consumer complaints by TRAI. As per the Telecom Consumers Protection and Redressal of Grievances Regulations, 2007, in case a consumer has a complaint, the first step is to register the complaint at the toll free Call Centre number of the service provider and obtain a docket number, confirming registration of the complain
ajay sethi
(Expert) 26 January 2013
follow the procedure . regster your complaint with toll free call centre number . wait for response .
yusuf
(Querist) 26 January 2013
I have already finished following the procedure & complaint has been rejected by the operator.
