An individual working as a daily wager for 17 years in a government institute is seeking an experience certificate for a new job but has received no response. The institute also doesn't provide benefits like PF or ESI. Advice suggests trying to resolve the issue amicably, using the RTI Act to inquire about the reasons for denial, and understanding that the long-term daily wage employment might be legally questionable, potentially explaining the institute's reluctance to issue a certificate.