Logistics/freight payments

Puneet Wadhwa (Querist) 05 March 2020 This query is : Resolved
Is there any grievances or any cell to raise the complaint against the exporter who is been default for not payment the freight payments to logistics company for availing the services to send the goods abroad ?? How can we get this in a legal way ??

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This discussion addresses grievances against exporters who fail to pay freight charges to logistics companies. It suggests legal avenues for recovery, including approaching the DGFT's Export Facilitation Centre in Mumbai, which holds monthly meetings to resolve trade-related issues. Alternatively, initiating a civil suit or issuing a legal demand notice are also proposed as methods to recover outstanding payments.

Raj Kumar Makkad (Expert) 06 March 2020
GRIEVANCE REDRESSAL/FACILITATION IN THE OFFICE OF THE ZONAL JT.D.G.F.T., MUMBAI

Contact No:- 22017716/22038094/22033097/22031074 Extn.No.117

Grievance/Facilitation Committee Meetings: last Friday of every month

Minutes of the Meetings

Anybody from the trade and industry is free to approach the Export Facilitation Centre on the 2nd floor, North East wing of the New C.G.O. Building, to resolve problems, even those relating to other Government departments which are directly or indirectly connected with Imports and Exports. Grievance/Facilitation Committee Meetings, chaired by the Zonal Jt.Director General of Foreign Trade, including representatives of Federation of Indian Exporters Organisation and other Export Promotion Councils/Commodity Boards/Government Department, are held on the last Friday of every month. Dates are announced on this Web-site and can be enquired from the Export Facilitation Centre. Every exporter/importer shall have a right to seek and have an opportunity to make a representation and be personally heard by this Committee. For this purpose he may send his representation to the Grievance Committee through the Export Facilitation Centre either personally,by post or by e-mail.

For one Window Solutions and all your information needs relating to imports and exports , please send e-mail to dgft-mumbai@nic.in ( Please do not send any attachements)

Regular exporters may contact the officer in charge of a specific branch/section/subject in this office or any office in western zone or DGFT HQ. directly.

SHIRISH PAWAR, 7738990900 (Expert) 06 March 2020
Dear querist,

As per me filing civil suit is best solution against exporters for non payment of freight.

Regards,

KISHAN DUTT KALASKAR (Expert) 06 March 2020
Dear Sir,
You get issue a Legal Notice and find out a way to file civil suit to get justice.

Raj Kumar Makkad (Expert) 06 March 2020
Civil suit shall take a long time for decision whereas the process of DGFT is very short and effective.

Rajendra K Goyal (Expert) 16 March 2020
DGFT is better and may deliver fast relief. Agree with the expert Raj Kumar Makkad ji.

T. Kalaiselvan, Advocate (Expert) 21 March 2020
You can first issue a legal demand notice, await their response till a period stipulated , in case of no fruitful result till then you may initiate legal steps for recovery by whichever fastest mode and convenience you feel it better.
You have been suggested two modes i.e., one through DGFT and another through court of law by filing a money recovery suit.
Both are effective and may take almost the same time.

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