Housing society rude and non responsive behavior

Rajesh (Querist) 04 July 2022 This query is : Resolved
Dear experts, I stay rented in a housing complex in Chennai. The association of the complex is very rude and not responsive. Even the servants of the society shows the same attitude towards tenants. The association is not sharing the contact details of the members and we are unable to inform them about any grievances over phone. They are not opening the doors when we go in-person to tell about any grievances. There is no response to the registered post that we sent. They are also not sharing the bye laws of the association. I called the registrar of housing societies (housing) at "REGISTRAR OF CO-OPERATIVE SOCIETIES (HOUSING), at Purasiwakkam, Chennai. to know the procedure to get the bye-laws of the society, but they say they don't maintain any such records and asked me to contact the association directly. The name of the association will be like 'XXX Apartment owners association'. I'm unable to figure out if its registered as Co-Operative Housing Society(CHS) or Apartment Owners Association (AAO). Can you please help me know how to deal with this kind of association?. Where can i make a complaint about the association?. Where can i get the bye-laws of the association when the association is not responding to my queries? Any help is whole heartedly appreciated as its kind of too head ache dealing with this kind of peoples.

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Quick Summary

This discussion addresses the challenges of dealing with a rude and unresponsive housing association in Chennai. The tenant is unable to obtain the association's bye-laws or communicate grievances effectively. Advice is given on determining the association's registration type (Co-operative Housing Society or Apartment Owners Association) and seeking help from the landlord. Options for obtaining bye-laws include online applications or using the Right to Information (RTI) Act.

kavksatyanarayana (Expert) 04 July 2022
You are not a member of the Society’s Association. So you tell your problems to your owner and he will raise the problem in the Association meeting. If the Association is registered as Welfare Association, it will be registered under the Societies Registration Act, 1860(amended as No.35 of 2001) by the District Registrar of your district, and the Association is registered under the Housing societies registration Act, 1983(amended) by the Dy./Jt.Registrar of Cooperative Housing Societies concerned. You can apply for a copy of the bylaw online. Or ask the same the concerned officer using RTI.

Dr J C Vashista (Expert) 05 July 2022
Be clear whether it is an "association" registered under "State Apartment Ownership Act" or "State Cooperative Societies Act" as the subjects are different, which are governed by different authorities ?

When the Managing Committee of the Cooperative Society / Apartment Ownership Association, where you are residing as a tenant do not redress your problem / grievances did you seek intervention of your landlord to take up the issue(s), who might be a member of the Society / Association ?

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