Harassment by axis bank recovery agent
Yash Pathak
(Querist) 17 April 2016
This query is : Resolved
Dear sir/madam,
Due to March ending I failed to pay only 1 emi and promised to pay up within next 8-10 days. Still I recieve calls every 15-20 min from the day preceding the due date even on Sundays by the same person (atleast 40-50 calls a day). When asked the agent says that he will continue to harass me until I pay up. This is the first time I have ever failed to pay the emi. what should I do?
-Yash Pathak
+91 9727243522
Kumar Doab
(Expert) 17 April 2016
Record all calls.Speak each time that the person called at time/date, and why is he calling 40-50 times each day, What is his name/designation/name of employer (agency)/address/Manager of M/s Axis bank in charge of agency etc?
Ask him to stop making phone calls at once.
Maintain call log: date/time/day
Send call recordings/call log date to local BM, MD, Chairman of M/s Axis Bank, RBI (CPED) and demand to punish the BM,Manager, Bank and to stop the nuisance...................
Whatever be the reason, you are expected to pay on time.
The recovery/collection agents can not harass and litter nuisance.
Rajendra K Goyal
(Expert) 17 April 2016
well advised, agree with the expert Kumar Doab.
