An individual worked for a partnership firm for 30 years, with 25 years not officially recorded but paid annually. For the last 5 years, they were on official records. During COVID-19, the firm offered gratuity at 10% of the amount, which was refused. The individual is still considered an employee but receives no work or payment. They are seeking advice on how to claim their gratuity and salary from COVID-19 until the present day.