A resident is seeking advice on how to close down a private pre-school operating in three flats within their residential complex for the past 15-20 years. The school causes significant daily nuisance from 9 am to 2 pm. The resident wants to know which online portal to use for complaints, specifically asking about BBMP and the Municipal Corporation's jurisdiction. Advice received suggests complaining directly to the concerned authority, the Deputy Education Officer (DEO), or the police, rather than relying solely on online portals.