Digital arrest cyber fraud

Maloji rao ghodkar (Querist) 18 May 2026 This query is : Resolved
The victim in digital arrest fraud transferred money to the mule account of the private bank and then reported the matter to the cyber police, who registered FIR and ordered for freezing of the amount lying in the mule account. By then some amount was withdrawn. The bank paid part of the amount to the victim but failed to remaining amount. The victim filed complaint with the District Consumer Commission against the bank seeking for refund of the remaining amount. The Commission raised object that the victim does not have privity of contract with the bank and complaint under the Consumer Protection Act is not maintainable. It was clarified that the amount transferred to the account of the bank is out of fraud and cheating and the tainted amount is required to be refunded to the victim. Any case law in support of the maintaining of the complaint under the Consumer Protection Act, 2019 please. Thanks

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A victim of digital arrest cyber fraud lost funds transferred to a mule account, with some money withdrawn before the account could be frozen. Although the bank refunded part of the amount, the victim sought the remainder through the District Consumer Commission. The Commission initially questioned the victim's standing due to lack of direct contract with the bank. However, the discussion highlights the need for case law to support maintaining such complaints under the Consumer Protection Act, 2019, especially when dealing with fraud and tainted funds.

kavksatyanarayana (Expert) 20 May 2026
Case laws cannot be supplied. Search Google, e-courts of your district, lawyers' search of this forum.

T. Kalaiselvan, Advocate (Expert) 20 May 2026
You can browse through internet to find suitable case laws pertaining to your circumstances, however your advocate may be of use to you in this regard.

Dr. J C Vashista (Expert) 22 May 2026
We do not provide judgments / citations.
Search yourself, if required.

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