An employee joined Accenture via a third party, expecting a cab facility which was initially promised. However, the company has now stated they cannot provide this due to the employee's location not being within their designated 'boundaries zone'. The company asserts that the employee agreed to all terms and conditions in the offer letter and cannot impose their own conditions. While labour law may not directly intervene in company policy, the employee is advised to utilise the company's internal grievance redressal system.